Reservation and payment conditions
Reservations are generally made in writing, by letter, fax or e-mail. In exceptional cases they may also be completed over the phone. Deposit is 200 Euros and is to be forwarded to our account at the agreed date. Only then is the reservation binding.
Transfer monies in advance to:
Volksbank Tirol AG
Your hotel bill can be settled in cash, with a debit card, Visa or MasterCard.
(cancellation conditions are based on Austrian hotel regulations)
Up to 60 days before the start of your holiday there is no charge (we retain your deposit). From 60 days to 7 days before the start of your holiday 40% of the price is charged. From 7 days, upon early departure or late arrival the full booked period is charged for – when your room cannot be let to somebody else.
as part of the week package and inclusive services which are not used cannot be replaced with any other services or reimbursed.
Arrival and departure
Your room is available to you until 4.00 p.m. at the latest. Should you be arriving after 7.00 p.m., please telephone us and let us know. Please vacate your room by 10.00 a.m. on the day you are due to depart. We can store your luggage for you if you would still like to go skiing or hiking on the day you are due to depart.
Non-smoking and smoking
Smoking is not permitted in any rooms in our hotel!
Place of jurisdiction
Kufstein, VAT ATU 61543734
Subject to errors in print and to price changes.